At CASA25, our community took the next leap — unveiling three major initiatives that set the direction for 2026 and beyond:
- State of CPaaS 2026: our annual benchmark report outlining the new architecture of communications — from Cloud to AI.
- Case Directory: the industry’s most comprehensive, living library of CPaaS and AI use cases, built by and for our members.
- Strategic Investment Partnership: a new vehicle to accelerate innovation and scale, connecting the Alliance with global investors and telecom ecosystems.
Together, these milestones mark the start of a new chapter — one focused on impact, collaboration, and intelligent growth across the global communications landscape.
Shaping Intelligent Engagement — together.





























































